Shipping Policy
Shipping Policy â Lumireye
Order Processing
Orders placed Monday through Friday are typically processed within 1 business day. Orders placed earlier in the day may be processed and prepared for shipment the same day. Orders placed later in the day, on weekends, or on major holidays will generally be processed on the next business day.
Shipping Destination
Lumireye currently ships within the United States only.Â
Shipping Rates
Standard shipping within the United States is $7.00. We offer free standard shipping on orders of $50.00 or more.
Estimated Delivery Time
Once your order has been processed and handed to the carrier, delivery within the United States typically takes approximately 3â7 business days, depending on the destination and carrier conditions.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow some time for the carrierâs system to update.
Delivery Delays
Delivery estimates are approximate and are not guaranteed. Delays may occasionally occur due to carrier operations, severe weather, holidays, or other circumstances outside our control.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once the order has entered the shipping process.
Lost or Delayed Packages
If your tracking information shows an unusual delay or you have not received your package within the expected delivery period, please contact us with your order number so we can assist you.
Contact Us
For shipping questions or order assistance, contact us at:
Email: lumiralenses@gmail.com
Customer Support: Monday to Friday